Privacy Policy

Last updated: April 20, 2026

This Privacy Policy explains how Vitaly Locksmith (“we,” “I,” “Vitaly”) — operated by Vitaly Chebanov, California Bureau of Security and Investigative Services license #LCO8403 — collects, uses, and protects information when you visit saclocksmith.com or contact us for locksmith services in the Sacramento area.

1. Who we are

Vitaly Locksmith is a mobile locksmith business serving Sacramento and surrounding cities. You can reach us at (916) 510-9428 or info@saclocksmith.com.

2. Information we collect

We only collect information you provide or that is generated automatically when you use the site.

• Information you submit through our forms or by calling/texting: phone number, service requested, location (city, ZIP, or address), vehicle details (auto requests), lock/door details (residential requests), and any notes you include. For auto requests you also confirm ownership or authorized-driver status; for residential requests you confirm owner or authorized-resident status.
• Communication records: call logs, SMS messages, and emails exchanged between you and Vitaly.
• Automatically collected data: IP address, device type, browser, pages visited, referring URL, and interaction events (page views, phone-link clicks, SMS-link clicks, form submissions), collected via Google Tag Manager, Google Analytics, and Google Ads.
• Cookies and similar technologies: used to measure site performance and advertising effectiveness (see §6).

We do not knowingly collect information from children under 13 and do not sell personal information.

3. How we use your information

• To respond to your service request by phone, text, or email.
• To dispatch service, confirm location, and coordinate arrival.
• To verify ownership or authorization for lockout services — a requirement of California locksmith practice.
• To improve the site, measure ad performance, and understand which pages and calls-to-action lead to service requests.
• To comply with legal obligations, including recordkeeping tied to the Bureau of Security and Investigative Services license.

4. How we share your information

We do not sell your personal information. We share limited information only with:

• Service providers who help us operate the business — including Vercel (website hosting), Google (Tag Manager, Analytics, Ads), and Telegram (internal lead notifications sent only to Vitaly).
• Authorities where required by law, subpoena, or valid legal process, or to protect the rights, property, or safety of Vitaly Locksmith, our customers, or the public.

5. How we store and protect your information

Form submissions are transmitted over HTTPS and delivered to Vitaly via Telegram. Call and SMS logs are retained on Vitaly's phone. Website analytics are retained by Google according to Google's standard retention policies. We keep lead information only as long as needed to complete the service and satisfy legal, tax, and licensing recordkeeping obligations.

6. Cookies, analytics, and advertising

We use Google Tag Manager to load Google Analytics and Google Ads tags. These services use cookies and similar identifiers to measure traffic, track conversions (including phone-call and text-message clicks), and — where applicable — show relevant ads on other sites you visit.

• You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.
• You can manage Google personalized advertising at myadcenter.google.com.
• Most browsers let you block or delete cookies through settings; doing so may affect site functionality.

7. SMS and call communications

When you submit a form, call, or text us, you agree that Vitaly may call or text you back about your request. Standard message and data rates from your carrier may apply. You can ask us to stop contacting you at any time by replying STOP to a text message or by telling Vitaly directly.

8. Your rights

California residents (CCPA / CPRA): you have the right to know what personal information we collect about you, to request deletion of that information, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise any of these rights, contact us at info@saclocksmith.com or (916) 510-9428. We will not discriminate against you for exercising your rights.

Other U.S. residents: comparable rights may be available to you under your state's privacy law. Use the same contact points above to request access, deletion, or correction.

9. Third-party links

Our site may link to third-party sites such as Google Maps and Yelp. Those sites have their own privacy practices, which we do not control.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

11. Contact

Vitaly Chebanov · Vitaly Locksmith
License #LCO8403 · Sacramento, CA
Phone: (916) 510-9428
Email: info@saclocksmith.com